Privacy Policy Mood Hair Care

Mood Hair Care (a division of Plustensions) is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Website: https://moodmee.nl/
Address: Hanoidreef 124, 4564HP Utrecht, The Netherlands
Chamber of Commerce (KVK): 68055021 (Plustensions)
E-mail: info@plustensions.nl

1. Personal data that we process

Mood Hair Care processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data that we process:

First and last name
Address details
Phone number
E-mail address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Data about your activities on our website

2. Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from their parents or guardian. We therefore advise parents to be involved in the online activities of their children.

If you are convinced that we have collected personal data about a minor without permission, please contact us at info@plustensions.nl, and we will delete this information.

3. Purposes for processing data

Mood Hair Care processes your personal data for the following purposes:

To process your payment
To send our newsletter and/or promotional material
To be able to call or email you if this is necessary to carry out our services
To inform you about changes to our services and products
To offer you the opportunity to create an account
To deliver goods and services to you
To comply with legal obligations (e.g., tax returns).

4. Retention periods

Mood Hair Care does not store your personal data for longer than is strictly necessary. We apply the following periods:

Customer accounts: 7 years
Repair data: 7 years
Newsletter data: a maximum of 5 years or until a deletion request
Invoice, payment, and order data: 7 years (Tax authorities requirement)

5. Sharing with third parties

Mood Hair Care only provides your data to third parties if this is necessary for the execution of the agreement or to comply with legal obligations.

For shipping parcels, your data is shared with PostNL.

6. Cookies

Mood Hair Care only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy.

A cookie is a small text file that is saved on your computer, tablet, or smartphone upon your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use.

You can set your browser to stop saving cookies or delete previously stored cookies.

7. Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for data processing or object to it.

In addition, you have the right to data portability. This means that you can submit a request to have the data we hold about you sent to you or another organization.

Send your request to info@plustensions.nl.

For verification, we ask you to include a copy of your ID (please redact your photo, MRZ, passport number, and BSN).

We will respond to your request within 4 weeks.
You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Security

Mood Hair Care takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

Do you have indications of misuse or doubts about the security? Please contact us at info@plustensions.nl